Return and Refund Policy

Just 4 Love Wants You to Love what you have ordered, but if for some reason you don't, we will gladly help you return your new and unworn item(s) for a full refund or store credit.  Most Items are returnable for a refund/store credit within 30 day calendar days from the date of delivery. Please inspect your package upon arrival. In the rare case there is a damaged item, missing item or an incorrect item in your package must be reported within 7 days of delivery so we can address and correct any problems. Please note that shipping fee and gift wrap fee are non refundable. Return shipping is the responsibility of the customer.  Exchanges: To Process Our Easy Exchange, simply send back the item you want to exchange/return, request a store credit on your return form/sales receipt. Once your store credit is processed and issued, Simply place a new order online for your exchange item by using your store credit code. Or simply place a new order for the item(s) you wish and return the original item(s) for a refund or store credit.  Return Processing Time: All returns/store credits are processed within 4-5 business days upon arrival to our warehouse. An e-mail notification will be sent to you once a refund or store credit has been issued.     

 Merchandise must be clean, unused, and in salable condition.  Lingerie bottoms and bodysuits cannot be returned for health and hygiene reasons, but we will exchange your item for the correct size or provide store credit.

Merchandise is in the original packaging. Returns will NOT be accepted if the returned merchandise is not in its original packaging, or if the packaging bears any hand written marks such as style and/or sizing, prices or security sensors. All stickers or labeling applied to the packaging or the merchandise itself must be removed prior to returning without any residue; otherwise a 10% service charge will be assessed.

Due to the sensitive nature of adult toys our products, we are unfortunately not able to provide returns or exchanges. However, we test all battery-operated items to make sure they are working properly before shipping them, and most vibrating toys have manufacturers' warranties.   For toys without warranties, you must contact us within 30 days of purchase. All returned items must have original receipt, complete packaging, all original parts, batteries, cords, controls, blank warranty cards and instructions etc.

CLEARANCE& SALE ITEMS:  All sales of clearance items are FINAL.  Any and all items purchased while on clearance or on sale will NOT be accepted.